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FAQs

Laurmé Skin Care is a certified cruelty-free, ethical beauty company offering today’s busy woman, looking to live more simply and intentionally, a simplified approach to high-performance skin care. 

1 | Do you use parabens?

No, we don’t. While the scientific information about the harmful effects of these products is conflicting, we are very concerned with data available, and we have simply chosen not to offer any products with parabens.

2 | Are your products tested on animals?

Noooo! Never! Absolutely not! As an avid animal lover (mommy to 2 dogs and 2 cats), I will not test on animals. Although, let’s be honest - our products are “lab” tested, since my labrador (and pit bull) love to lick off my face creams. I like to say “lab tested and pittie approved.” J

3 | Do you use recyclable materials?

Yes, proudly. Most of our products are packaged in glass, PET or HDPE plastic. Our packing materials are also recyclable.

4 | When are your products shipped? Will I get any notification?

Products typically ship within 48 hours of your order.  You will receive confirmation once we receive your order and another notification with tracking information once it has shipped.

5 | What is your return policy?

We want you to be happy with your purchase. We know not every product will work for every person.  It is rare and highly unlikely that you will see instantaneous results with skin care, but we get it. Sometimes you just know a product is not going to work for you.

You can return the unused product with your receipt within 30 days to 12340 Seal Beach Boulevard, Suite B-628, Seal Beach, CA 90740 for a full refund. Please note: you must ship using a tracking number. Also, please let us know why the product didn’t work for you. That feedback is really important in helping us provide products that best match our customers’ needs.

6 | Do you share my email information?

No. Not only is that just rude, it’s simply bad karma, and we don’t do that. I’d love for you to sign up for our newsletter and blog, but both always offer you an opt-out as well. No strings attached. For our privacy disclaimer, click here.

7 | Any other words of wisdom or cautionary tales?

Actually, yes. We all have unique skin. Sensitive to one can mean something completely different to somebody else. People are allergic to different things as well. Please read the ingredient list and usage instructions carefully and do a patch test on your skin prior to using these products. These products are for external use only. If skin becomes irritated, please discontinue use.

8 | Do you offer wholesale opportunities?

Yes.  We love partnering with like-minded retailers!!  Just drop us a line at wholesale@laurmeskincare.com, and we'll be in touch right away!

9 | Do you ship internationally?

Unfortunately, we are currently only able to ship domestically within the United States.